ZipRecruiter

I was trying to fill an accounting position and would have considered my experience with ZipRecruiter to be a very large failure.

I tried to use ZipRecruiter to find candidates in my service business. The sign up process was very misleading, calculated and very unclear. After participating in the free trail and receiving nothing even close to a qualified candidate, I was immediately charged an excessive amount for the next month without even realizing it. BE VERY CAREFUL AND VERY CAUTIOUS. The customer service team did nothing to help and in fact ZipRecruiter was about to make another charge. They have a dedicated team to address this very common dispute with the credit card companies.

My business uses ZipRecruiter to find qualified candidates for veterinary assistants and Licensed Veterinary Technicians. It allows us to draw from a pool of qualified candidates in one Internet application. It allows us to fill positions in a timely manner and more efficiently than other methods we have used in the past.

We use ZipRecruiter to post our active job listings. Our sourcing/recruiting department uses it. It gives us the opportunity to share our job openings, and attract talent within an hour (or less)! ZipRecruiter has been a source for us over the past several years. However, we are seeing an increase in quality over quantity, which is definitely a step in the right direction. We have successfully found candidates that have amazing experience and are actively searching. I really like the features that allow us to see who is actively on the job market so we can contact active job seekers right away.

Planned on using service to hire technicians due to lack of reliable candidates.

I had a horrible experience as I was approached by ZipRecruiter via cold emails and offered a free trial. I ended up being signed into a $29/day contract with fine prints I didn't read. I tried to cancel multiple times but no chance to do it and ..$3.5k later (no statements sent ever) I am still being charged and I had to dispute the charges through AmEx. Ah, and I forgot to mention that I didn't get 1 single valuable lead from them when I was promised a specific ROI.

I used it to recruit people for my small business.

I signed up for the free trial. First mistake. I missed the daily charge for the job listing unless you turn it off your listing. You will be charged until you turn off your listing, you're not charged for each candidate you review (at least during the free trial). I looked at the candidates on the first day and saw only 1 possible candidate that might be worth an interview. On the second day, There were no candidates that were interesting to our company. Two days later (on a Saturday), a sales representative called & started giving me tips about how to get better candidates after I told her I wasn't seeing the types of candidates I had hoped for. She sent me some emails. I did not open them or respond in any way because I was not interested. A month later I received a fraud alert phone call from my bank with a Zip Recruiter charge for $525.76. I phoned Zip Recruiter & asked them to refund my money since I did not use the service. The representative noted that she could see there has been no activity from me other than the first two days of the free trial. She said she could not authorize a refund & that would have to come from the sales representative who called me a month earlier. (Of course, that was a run-around. What sales rep authorizes a refund?) The sales representative called me after receiving an email stating I called & asked for a refund. The sales rep spent nearly 15 minutes on the phone with me telling me how I am the problem, of course, I had bad results because my job description was too broad then she said it was too specific. She was all over the place and getting snarkier and snarkier as the conversation continued. I ended the call politely & let her know that when I said "I'm not interested, I meant I'm not interested." She very arrogantly stated, "Well, I'm not in charge of refunds. I don't see any reason why you would be granted one anyway." Zip Recruiter probably makes a ton of money from the free trial people. Never, ever sign up for a free trial! If they were a decent company, they'd say, "Yes, it is clear you never used any services beyond the free trial. As a matter of fact, you didn't even use the services for the full free trial time. We have that documented. We'll grant you a refund." But, it's not a decent company. Avoid the free trial unless you want to end up with a $500+ bill! A job listing costs $16/day.

We use ZipRecruiter to help us get access to candidates.

I loaded a European Automotive Technician Professional job onto Zip Recruiter and the results of the applicants were line cooks from McDonald's, Painters, Chicken House Workers, etc. ZERO applicants with European automotive experience - or regular automotive experience. I immediately within 24 hours contacted Zip Recruiter who told me to duplicate my ad in other cities, which I did. A month later I had 3 applicants who had the experiences listed above and a bill from ZipRecruiter for $780. Absurd! Never will I ever recommend this company. A gentleman called me about 2 weeks AFTER I stopped the ads and told me he thinks there is a much better way to sign up for a plan to help me. I was taken aback because, why wouldn't you call me and tell me this from the get-go instead of waiting until you bill me nearly $800? Poor service. They want money and are not interested in actually helping you find a qualified candidate. This service may work if you don't need educated and skilled staff but it's not an appropriate resource for someone looking for a specific skill set.

Our recruiters use ZipRecruiter to search for qualified candidates for our client's open job orders. We also use ZipRecruiter to search for internal employees. ZipRecruiter allows us to invite multiple qualified candidates to our office to interview for open positions. Not only does ZipRecruiter save time in our office but it also allows our recruiters to be productive in selecting the candidates that best fit our needs. We have been working with ZipRecruiter for the past 5 years and will continue to use their services.

The ads make it sound like they give u great leads and if you pay the prem you get even better candidates. I posted a need for a builder, a person with construction experience. What do I get for 24 bucks a DAY!!!! Pizza delivery drivers! Worst service EVER!!! And the rep will not take my calls or return my emails! I could hardly get anyone to help me cancel. I will continue to report these people because my God I need a qualified person that’s why I put my job on their site and what did I get less money in my bank account, that’s what I got!

ZipRecruiter failed to gather any promising candidates for the job we posted. Despite claiming they posted the job to hundreds of job boards.

I was charged almost $500 for posting the job for 18 days straight. At no time during that process was I notified of any candidates. I was also never informed to check in and see how the posting was performing. Because of this, the daily rate continued to rack up charges on our card, only realizing this astronomical charge when paying the CC this month.

We will never used ZipRecruiter simply because they didn't not deliver us any results at all. With this horrible performance, the best they could offer is a half refund, which in these times is simply unacceptable. Steer clear of ZipRecruiter. Concurrently we used Indeed as a hiring platform and received many qualified applicants we were able to hire on the spot. Pitiful service and platform.

We opted to trial ZipRecruiter after trying Indeed last year and given our usual channel for promoting openings (LinkedIn) is not proving effective right now. I asked my Sales Development Team Leader to test it and provide pricing options, as well as a recap of his experience. We have other openings in the organization now and other department managers have been curious about our experience.

I'm a semi-retired Solutions Architect looking for Part-Time Remote Work.

ZipRecruiter has many such job postings.

I have asked their Technical Support how to structure the Query so that it Answers MY Request.

[I believe] they just send me the same formal reply that [does] NOT Come close to Answering My Specific Question.

I applaud their efforts to use AI to minimize their Human Costs.

But, [I feel] they are failing for BOTH Search and Alerts!!!

[ZipRecruiter is] used by all teams that have open positions or are seeking for talent to fill in but mostly by [the] people operations department.

We are using ZipRecruiter throughout the whole organization and we have a 10 job slot package to recruit for a company with about 1,000 employees. We use it for employment advertising and posting open positions. We first started using ZipRecruiter in 2015 after a free-trial offer and found that it generates the candidates needed to fill certain hard to fill specialty positions. We found that it works great for positions in building maintenance and other skilled positions.

As the Executive Director of a rural skilled nursing campus, we faced the challenge of recruiting nurses to our community. I reached out to ZipRecruiter for assistance in solving this issue. I was assigned a recruitment specialist that understood our need and how to best approach our recruitment strategy. I was very impressed with the way ZipRecruiter maintained communication and made adjustments to our recruitment strategy during our campaign. ZipRecruiter was mindful of our budget and maximized those funds to the most impactful areas. We were able to attract a handful of nurses to our community by working with ZipRecruiter. I would utilize ZipRecruiter for future recruitment campaigns.

It is used in our organization alongside a few other platforms. It is being used across the whole organization, and it addresses issues in trying to find suitable applicants for our positions. As a school in a small area, it can be hard sometimes to find people who are qualified for the position but ZipRecruiter brings those applicants to us.

I have gained much of the benefits from the whole recruiting procedure which had allowed me to gain more insights about the right candidates and connecting me with them. It allows me to filter the high caliber candidates in a more efficient way rather than the standard channels which only brings out the available individuals. It always led me towards making the right choices for me as well as for my company.

I currently use ZipRecruiter to post any open positions that my company has a need to fill. I am the only one out of my Human Resource department to use it but they all have access to it if needed. It's a great resource to review resumes of applicants and connect with any candidates if needed. I am able to make any changes to my open positions at any time if needed which is nice because if we are not getting many candidates we can try to make it more appealing to a certain pool of talent.

ZipRecruiter is used across all departments of our business. It is one of the best hiring tools we have, and since we are a small business it is hard for us to post on our own site for candidates. Having a one-stop job posting site is the best HR solution that a business like us needs.

We use ZipRecruiter to hire at all open positions in our company. From Sales to administration positions are posted with ZipRecruiter. We can conduct very professional interviews from the recruits we receive through ZipRecruiter. We have hired some of our top talents by utilizing your company.

The recruiting team in my organization uses ZipRecruiter on a nearly daily basis to find, vet, and source candidates for all of our job openings across multiple departments. It allows us to search across many different functions at the same time, saving us time money and resources in the job recruitment process.

ZipRecruiter is being used as an additional tool to attract applicants for open positions within my company. It is not currently the sole platform we use for advertising, so it does not directly solve any problems but it does allow us to expand our reach for applicants.